Recommended our free program will setup a static ip address for you. Power off your cable modem for 15 seconds, and then turn it on again. If the solutions suggested dont solve your issue, you will still be able to contact us directly. If you cannot install a program, insert the installation disc for the program and, using the troubleshooter, browse to the programs setup file, usually. Well, fine, but in my situation i needed to have the settings configured in order to register my modem with the cable company.
Find and develop software nov 10, 2010 compare prices on motorola surfboard 2. Quick installation guide 5 connecting the sbg900 to connect to ethernet or usb on a pc running a supported windows version, we recommend using the installation assistant on the sbg900 installation cdrom. Sbg900 modem light indicators power flashing power is supplied to the gateway off power is not supplied to the gateway receive on the downstream channel is connected flashing scanning for a receive channel cable modem troubleshooting. The setup program provides a graphical user interface gui for easy. The sbg900s adjustable output power can be configured, allowing just the right amount of signal to fill the required area without bleedover to other homes or businesses. Sbg900 user guide iii overview installation troubleshooting contact faq specifications glossary license configuration. The troubleshooter below includes the top reasons people contact us. This documentation provides information on verifying the model number and downloading the correct usb drivers. Page 2 starting the sbg900 setup program on a computer wired to the sbg900 over ethernet or usb, open a web browser. For specific motorola surfboard cable modems and gateways, software known as drivers will need to be installed when connecting to the cable device with a usb cable. My fiancee had her cable internet set up a couple of years ago with a motorola sbg900 wireless modem and has used it only with a desktop pc connected via a gige cable up until now.
Arris stands by our warranties 100% and even provides support for an additional fee if you are outside your warranty period. Tthe sbg900 also offers enhanced network security he sbg900 also offers enhanced network security ffor both wired and wireless users. The surfboard cable modem usb driver removal window is displayed. When you see this symbol on a motorola product, do not dispose of the product with. In order to reset the motorola sbg900 to its factory settings 1. The sbg900 offers an array of competitive advantages by providing superior transmission power with a highgain antenna. I set it up for the wireless network but it must have been wrong settings. Avoid using this product during an electrical storm. As it reboots, your modem will check if its running the latest code from your service provider. Light patterns, images, manuals and more helpful info for the motorola sbg900 cable modem manufacturer. Find the default login, username, password, and ip address for your motorola sbg900 router. Ethernet adapter separately, install the ethernet hardware and driver software. Get manuals, troubleshooting guides, faqs, and more. Motorola sbg900 surfboard wireless cable modem gateway overview and full product specs on cnet.
No big deal to configure manually, except the cd forces you to install some useless software to access a. You can get around running the installation software from the cdrom by skipping over the need to use the software all together. Motorola provides this guide without warranty of any kind, implied or expressed, including, but not limited to, the implied warranties of. You will need to know then when you get a new router, or when you reset your router. Consumers motorola surfboard cable modem usb drivers. The arris motorola sbg900 has the following ports available on the back of the modem.
You can get around running the installation software from the cd rom by skipping over the need to use the software all together. Firmware is software that is preinstalled in the modem in order for it to. Insert the sbg900 cdrom in the cdrom drive, agree to the. Superwarehouse motorola surfboard sbg900 wireless cable. Not only will purchasing a new modem from region supply, llc help save you money, but also your valuable time.
I have a motorola sbg6580 wireless gatewayrouter and am happy with it in general. Motorola reserves the right to revise this publication and to make changes in content from time to time without obligation on the part of motorola to provide notification of such revision or change. If you purchased your ethernet adapter separately, install the ethernet hardware and driver software according to the manufacturers instructions. It sees the signal, but when you click to connect, it says it cannot find the signal. Our motorola software update tool is available to update a variety of other nonandroid devices. Motorola sbg900 firmware download full guides for download. The motorola sbg wireless cable modem gateway package comes with all youll need to get going. Release oss used in the sbg901 and sbg941 wireless cable modem gateway. To update your device, select your carrier and then select your phone model to view instructions and download the motorola software update tool. The included setup guide is vague, but the 148page electronic manual covers everything clearly. Weve continually worked with our customers to transform the experience of entertainment and communications for millions of people around the world. The sbg900 offers the convenience of wireless networking 802. You can have your motorola sbg900 ports open right now with our simple 4 step. If you purchased your ethernet adapter separately, install the ethernet hardware and driver software according to the.
How to install a motorola surfboard cable modem without the cd. Visit motorola online mol for p25, analog radios, premierone applications, system, and accessories support after selecting a task below, you will be asked to log into mol and will then be taken to your resource. Motorola surfboard sb5101 usb cable modem free download. Basic gateway tcpip wireless usb this product is provided with a separate regulatory, safety, software license, and warranty information card.
My internet works but when i try to go online or connect to steam it says my internet is offline or if theres an update for the online game it says it cant connect to the tracker or the ftp. Motorola sbg6580 where to download software to configure. Fastest motorola sbg900 router port forwarding guide. The setup program provides a graphical user interface gui for easy configuration of necessary wireless. The sbg900 has the feature to turn off nat, but most isps only hand out one public ip address. Motorola sbg900 surfboard wireless cable modem gateway. If your device is not in the phone model list, it cannot currently be updated using this tool. My problem is that i lost the set up cd for the modem. The troubleshooter is not designed to work on programs that have an. The intentional combination of modem and router was unique and novel to me at the time of purchase. Basic gateway tcpip wireless usb postpone cable modem installation until there is no risk of thunderstorm or lightning activity in the area. View and download motorola surfboard sbg900 quick installation manual.